Palmetto Falls Water Park
Hours of Operation
|Tuesday||11 a.m. - 7 p.m.|
|Wednesday||11 a.m. - 7 p.m.|
|Thursday||11 a.m. - 7 p.m.|
|Friday||11 a.m. - 7 p.m.|
|Saturday||11 a.m. - 7 p.m.|
|Sunday||1 p.m. - 7 p.m.|
Beginning Saturday, June 3, a cashier from Palmetto Falls Water Park will be at the Visitor Control Center (Gate 2- forest Drive) 10:30 a.m. - 3:30 p.m. Non-Military ID cardholders who wish to patronize the water park will pay their entry fees to the water park at the VCC or purchase online. These customers will then present their entrance receipt to VCC personnel who will conduct a background check and issue a post to past. (Bring your driver's license or state issued ID, and for each person 18 and older with you.) The receipt and pass will be stapled to a sequentially numbered card which the customer will present to the cashier at the water park.
Cashiers will be available Tuesdays - Saturdays, 10:30 a.m. - 3:30 p.m. and Sundays, 12:30-3:30 p.m.
- 2017 Palmetto Falls Water Park Civilian Season Memberships and Daily Passes
Thank you for choosing Palmetto Falls Water Park, whether you are choosing a single or family daily pass, or season membership, Fort Jackson Directorate of Emergency Services requires all visitors 18 years old and older to submit to and pass a background check to access Fort Jackson.
We have provided a link for you to download and print the application form to begin your background check. Just fill it out and return it to the address printed on the form. Please include the required information for all family members who are 18 and older.
Once your background check is complete we will contact you. Please make sure to include all your contact information.
Purchase Early and Save the Most!
A Family Season Membership is for 4 people. June 4 and beyond the cost is $199 for Family Season Membership; $65 for Single Season Membership
Qualifying family members are parents or legal guardians and all dependents younger than 18. College students 23 and younger may be added as well.
If you are purchasing a Family or Single Season Membership, please download the Civilian Pass Application (pdf) to request a background check (if you have not done so already). Be sure to include all family members 18 and older. You may mail this form to us at the address provided on it and wait for us to contact you, or you may purchase now by accessing WebTrac Civilian Palmetto Falls Access. Click on "Add to Cart" icon, next to green "Available" icon, and then choose “continue as a guest” when making purchase.
If you purchase online before your background check is complete and you do not pass for any reason, we will issue a refund to the credit card used to make the purchase.
If you are purchasing a daily pass only, please download the Civilian Pass Application (pdf) to request a background check (if you have not done so already). We recommend you wait until we notify you that your background check is complete before purchasing your daily pass. Purchase your daily pass on the day you plan to visit to avoid confusion at the gate. Online receipts much match the date you are accessing Fort Jackson. You may also make your purchase in person (once you have been notified you have passed your background check) at the Palmetto Falls Water Park Ticket Window.
If you have been notified that your background check is complete, and you are approved for access to Fort Jackson, and want to purchase your daily pass online using a credit card, proceed to WebTrac Civilian Palmetto Falls Access and check out.
Daily passes are $10.50 each
WebTrac to purchase a daily pass.
***If you are unable to download or print the form, please call us at (803)751-4205 and we can take your information over the phone.
- 2017 Palmetto Falls Water Park Military Season Pass
Go to Fort Jackson’s Palmetto Falls Water Park
Purchase early and save more!
A Family pass is *$119 for a family of four, June 5 to the end of season.
Single memberships are also available.
*Military and DoD ID Cardholder Prices DoD ID Cardholder daily entrance fees are $5.50 and guests are $8.50. For questions, please call (803)751-4205.
- Frequently Asked Questions
Can we bring pets?
Can we bring outside food and drinks into park?
No, we sell our own concessions.
Do you have a birthday package?
No, we do ask that you notify us of your birthday, and an exception to the no food policy will be made for "A" cake or cupcakes.
Do you give refunds?
No, Palmetto Falls has a no refund policy. Once you pay admission, you have agreed to not receive a refund. The only exceptions are military orders (PCS) which a partial refund will be given for season memberships, and non-affiliated civilians who purchase online and fail the background check for Fort Jackson. Refunds will NOT be given for inclement weather, or other unforeseen closings; only rain checks for another visit.
What is the policy on rain checks?
We give rain checks in the case of severe inclement weather resulting in the water park being closed temporarily (more than 2 hours) or for the day. No rain checks will be issued within the first 2 consecutive hours after a closing (predictions will not be made). If the storm clears and patrons return to the water and another delay occurs, the 2 hour clock starts over. In order to receive a rain check you must have your receipt for admission, which a supervisor will sign once two consecutive hours has elapsed. Rain checks cannot be exchanged for cash, and can be used anytime on a regular admission day for the previously purchased number of patrons.
What are the height requirements for slides?
The small slides located in the lagoon, require patrons to be 36 inches tall. The tower slides require patrons to be 48 inches tall.There are no exceptions to height, and children cannot be caught at the bottom of the slides. Other patrons must remain AT LEAST 6 feet away from the exit of the slide.
Can rafts or lifejackets be worn/used on slides?
No, for two reasons. Our slides are not made (high walls) for patrons to be raised off the surface of the slide. Patrons could accidentally be thrown from the slide which could result in injury. The end of the slides are not shaped properly to accommodate the excess “raise” rafts and lifejackets give to swimmers. The rush of water coming off the slide and the impact into the catch pool areas can cause users to be “thrown back” into or under the slide resulting in injuries. Also buckles, belts, etcetera on lifejackets can cut grooves into the slides which could cut other patrons.
Where do we enter/exit the lazy river?
Patrons can ONLY enter and exit the lazy river at the front 0 depth entry, or at the stairs on the backside of the water park. A lifeguard is stationed at the 0 depth entry to assist patrons who may need assistance getting in and out of their tubes. Climbing/jumping in/out of the sides of the lazy river can result in injury (even to adults who can stand).
Do you have lifejackets or can we bring our own?
We do have common use lifejackets for you to use. Any flotation device used at the waterpark must be (and state on it) “US COAST GUARD APPROVED” on the device. Lifeguards will ask you to remove any other device from the facility (to be put in your vehicle). NO non-coast guard approved items are allowed in the park, including blow up rafts. Our inner tubes are industry-standard based rafts specifically for use in lazy rivers.
What is considered appropriate swim wear?
Any baseline swimsuit, excluding string bikinis, thongs, etc. Swimsuits must be family-appropriate and must properly cover the body. Denim, cotton shirts, and cotton shorts are not allowed to be worn in the water. Cotton fibers wash out in the water and clog our filtration system. Polyester, nylon, etcetera are fine for over shirts or shorts if you wish to wear them.
Why do we have to use an inner tube in the lazy river?
The concrete edges, propulsion systems, other patrons in tubes, and other objects can cause injury to patrons. The propulsion systems are strong enough to sweep an adult off his or her feet, and they are required to move the 300,000+ gallons of water around the lazy river.
- 2017 Palmetto Falls Water Park Season Hours
Beginning June 3:
Tuesday - Saturday: 11 a.m. - 7 p.m.
Sunday: 1 - 7 p.m.
August 22 - September 4, open weekends only:
Saturday: 11 a.m. - 7 p.m.
Sunday: 1 - 7 p.m.
- Lifeguard Training Course, June 6th - 9th
June 6 - 9
8:30 a.m. to 4:30 p.m.
Military Affiliated - $125
(Participant must be ID holder or legal dependent of an ID holder)
Register four days or more in advance and pay only $95
Non-Affiliated Civilian - $165
Register four days or more in advance and pay only $140
IMPORTANT IMFORMATION REGARDING TRAINING:
*Courses will be cancelled if fewer than 3 participants register
*Participants MUST be able to pass the prerequisites below before continuing
*Refunds WILL NOT be issued for failure to complete course requirements,
payment DOES NOT guarantee certification, only participation IN the course*
*Must be 15 Years old prior to last day of course
*Must successfully participate throughout course, and pass final scenarios
and written exams with an 80 or better
300 Meter continuous swim (freestyle and/or breastroke)
Participant cannot stop, rest, touch bottom of pool, and must use rhythmic
*Goggles may be worn
Swim out, retrieve 10KG brick from 7ft, return with two hands on brick, and
exit the water without using hands.
Must be performed within 1 minute and 40 seconds
**Goggles CANNOT be worn
2 Minute Tread:
Must be conducted without using hands, arms must be folded across chest
To Register go to:
SELECT: Community Recreation
SELECT: South Carolina & Fort Jackson
On the left side of screen select the aquatic courses,
If prompted for UserName and Password, continue as a guest
Take the Forest Drive Gate then left on Marion Ave. Palmetto Falls open to the public every Tuesday thru Sunday. $10.50 a person, children younger than 6th grade must have an adult present. Driver's license, registration and proof of insurance is required to enter the gate. Need details and hours? Call +1 (803)751-5812.
DoD ID Card holders (active duty military, Reserve and National Guard, Retired Military, Family Members and DoD Employed Civilians) purchase your season memberships at Victory Travel or Palmetto Falls. Daily entrance fees can be purchased at the Palmetto Falls Ticket Window. All DoD ID card holders are permitted to have 6 guests with them at Palmetto Falls Water Park at a discounted rate of $8.50 per guest.
Features of the Water Park include:
• A 10,000 sq. ft. Family Pool
• Two Water Slides
• A 600 sq. foot Splashdown pool
• A 2,500 sq. foot Kiddy Pool
• A Lazy River stretching 800 linear feet.
• Snack Bar