Relocation Readiness Program

Contact

9810 Lee Road
Fort Jackson, SC 29207
Google Map

Tel:
+1 (803) 751-5256 FAX +1 (803) 751- 5524

Military DSN Tel:
+1 (312)734-5256

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Relocation Readiness Program

Moving is a part of life for Soldiers, civilian government employees and their Families. The Army Community Service Relocation Readiness Program is here to help with a comprehensive support system, whether it’s your first move or the last of many. We have all kinds of information and resources to help you and your family navigate your next military move.

Your first stop should be your local Army Community Service Family center to meet with a Relocation Readiness Program Manager who can get you started.

Welcome to Ft. Jackson

Welcome to Fort Jackson Army Community Service Relocation Readiness Program.
Moving is a part of life for Soldiers and their Families. The Relocation Readiness
Program (RRP) provides assistance to military personnel, civilian employees and family members who will be moving to the Fort Jackson/Columbia community and those relocating to other military installations. The mission of the Relocation Readiness Program is to minimize the stress of relocation by offering information, skills and resources to Soldiers, civilian employees and family members that will simplify the moving process. If Fort Jackson is your first assignment in the Army, please contact us, by email, [email protected], or phone, +1(803)751-1124 or +1(803)751-5256 for guidance on your PCS move. We are here to help you!

Inbound Services

Welcome Packets: Click here to receive an electronic welcome packet. To learn more about surrounding communities visit www.columbiachamber.com and the Columbia Visitor’s Bureau.

Plan Your Own Move MilitaryINSTALLATIONS and Plan My Move, are two new helpful features from Military OneSource to provide you with the tools to successfully plan your next move.

MilitaryINSTALLATIONS provide address, telephone numbers, directions, installation overviews, local weather for programs, services and facilities on more than 250 military installation worldwide.

Plan My Move” is an automated information system designed to provide relocation information on all military installations. Specific information contained in “Plan My Move” are: education, employment, housing, relocation services, support services, medical and dental.

Military OneSource is provided by the Department of Defense at no cost to active duty, Guard and Reserve (regardless of activation status) and their families. It is a virtual extension of installation services. Visit Military OneSource today at or call +1 800-342-9647.

Also visit Military OneSource for official Military Community and Family Policy (MC&FP) program information, policy and guidance designed to help troops and their families, leaders, and service providers. Whether you live the military lifestyle or support those who do, you'll find what you need!

Newcomer's Orientation: Post Newcomer Orientation is held the first Thursday of each month at the NCO Club, 5700 Lee Road. Starting time varies. A representative of the Command Group will open the orientation with a personal welcome to Soldiers and their spouses. Spouses are encouraged to attend. Childcare should be coordinated ahead of time by contacting CYSS at (803)751-4865 for registration/child orientation information. Children must be registered and a reservation must be made with CYSS prior to childcare services being provided. Parents are required to inform the ACS staff upon sign-in at the newcomer orientation if childcare is utilized. A 50% off meal coupon will be provided to all attendees. Additional information may be obtained by calling ACS at +1(803)751-1124, +1(803)751-9770, or +1(803)751-5256. For schedule, click Newcomer Flyer (002).pdf

Lending Closet: The lending closet provides basic housekeeping items for temporary loan to incoming and outgoing families and in other cases determined appropriate. Items include pots and pans, dishes, silverware, irons and ironing boards, toasters, coffee-pots, sleeping mats, cribs, high chairs, child car seats and other items. Initially the items are loaned out for 30 days, if additional time is required due to delays in household deliveries; requests for extensions may be granted in 2 week increments. Orders to Fort Jackson and an ID card are required to check items out. We do not provide furniture, bed linens, pillows or towels. Click Lending Closet.pdf to view items.

Relocation Counseling: Relocation counseling is provided in the Relocation Readiness office to help devise a relocation plan for your PCS move. Information and resource materials, which include but not limited to, Plan My Move, Relocation Website Booklets, Installation PCS-TDY Guides, Relocation Tri-folds, In-processing checklist are provided to assist you during the relocation process and to answer your questions. Counseling also includes assessing the Soldier’s individual or Family needs and particular relocation circumstances. Whether the Soldier and/or family member needs to vent or discuss the current situation for stress relief, or whether more extensive discussion is needed on a wide array of topics, from schools, to housing to jobs, extended counseling on these and other topics is available from ACS Relocation Assistance. Appointments can be made by calling +1(803)751-1124 or +1(803)751-5256.

Sponsorship Program: IAW AR 600-8-8, the Total Army Sponsorship Program shall be executed to the fullest extent possible making it mandatory for Soldiers in the rank of Private (E-1) thru Colonel (O-6) and for civilians in grades GS-15 and below to participate in the Army Sponsorship Program. Family members who transition without their sponsor (e.g., deployments, extended training, etc.) will also be offered sponsorship.

Requesting a Sponsor: Sponsorship is mandatory for all active component Soldiers in the ranks of Private (E1) through Colonel (O6).  Upon receiving notification of orders, YOU SHOULD complete the DA 5434.  DO NOT WAIT UNTIL YOU ARE CLOSER TO YOUR REPORT DATE!!!! It is never too early.  Complete DA 5434 via Army Career Tracker, https://actnow.army.mil..

There is a Youth Sponsorship Program on Fort Jackson. Youth Sponsorship is a way to match up relocating military youth with youth already living in Columbia. Sponsors will answer their questions, send them information, give them a tour once they arrive, and assist them in making new friends. No one knows a place better from a military youth's perspective than one already living here. To request a youth sponsor, call +1(803)751-3053.

In-Processing: To in-process Fort Jackson, all permanent party Soldiers are to report to Room 200, 5450 Strom Thurmond Boulevard, during the hours of operation of 0730-1700, Monday thru Friday. (NOTE: The in-processing office is closed on Federal holidays.) All incoming permanent party Soldiers that report after normal duty hours are to report to the IHG Army Hotel/Welcome Center, located at 7550 Benning Road to sign in to Fort Jackson.

 Soldiers must bring the following forms to in-process at Fort Jackson, SC:  copy of leave form and Orders.

All Soldiers must in-process through ACS. ACS in-processing is conducted on Monday - Wednesday, promptly at 1330. Note: Traffic is very congested on Wednesdays and Thursdays. Wednesday is Family Day and Thursday is BCT Graduation. Please plan accordingly when reporting for appointments.

Family Members in-processing with service members or arriving at a later date should check-in with ACS, 5450 Strom Thurmond Blvd., Room 120, (803) 751-5256.

Incoming Department of Army Civilians should report to the Civilian Personnel Advisory Center (CPAC) located at 5450 Strom Thurmond Blvd, Room 229, on date provided by CPAC.

Army Community Service (ACS) is located at 5450 Strom Thurmond Blvd., Room 120 and can help you and your family get settled in. Please call ACS for more information at 803-751-5256/1124.

All soldiers must be in uniform to in-process. The duty uniform at Fort Jackson, SC is ACU's. Be sure that you have enough uniforms with you to begin duty after in-processing.

 Re-Entry Briefs: This brief addresses the logistical, financial and psychological adjustment that must often be made when returning from an overseas tour. Following the in-processing brief, those returning from overseas will receive a Re-Entry Brief.

Multi-Cultural Services

Foreign Born Spouse Support Group: Quarterly meetings and activities are scheduled to provide information, assistance and support to all foreign-born spouses. Activities includes historical tours to Charleston and Beaufort, SC; shopping sprees; multicultural luncheons; Rosetta Stone Access; English as a Second Language (ESL) Classes; and much more. Spouses who participate have the opportunity to meet other spouses from various countries, eat cultural foods, view crafts and artworks, enjoy a variety of music and share information.

Citizenship Assistance: Is provided to include forms, test, fees, English & Civics requirements; Permanent Resident (Green Card); Biometrics; Oath of Allegiance Ceremonies; Petition for Relative; Fiancée Visa & More. U.S. Citizenship classes are also provided to Soldiers and Family members who are anticipating or in the process of acquiring U.S. citizenship.

 

Outbound Services

For all Soldiers departing Fort Jackson.


MilitaryINSTALLATIONS and Plan My Move, are two new helpful features from Military OneSource to provide you with the tools to successfully plan your next move.

MilitaryINSTALLATIONS provide address, telephone numbers, directions, installation overviews, local weather for programs, services and facilities on more than 250 military installation worldwide.

“Plan My Move” is an automated information system designed to provide relocation information on all military installations. Specific information contained in “Plan My Move” are: education, employment, housing, relocation services, support services, medical and dental.

Military OneSource is provided by the Department of Defense at no cost to active duty, Guard and Reserve (regardless of activation status) and their families. It is a virtual extension of installation services. Visit Military OneSource today at or call +1800-342-9647.

Also visit Military OneSource for official Military Community and Family Policy (MC&FP) program information, policy and guidance designed to help troops and their families, leaders, and service providers. Whether you live the military lifestyle or support those who do, you'll find what you need!

Stateside Levy Briefing: This briefing is mandatory for Soldiers and Family members making a stateside PCS move. Information provided include: PCS process and procedures, finance entitlements, shipping household goods, Family travel, legal assistance for claims and shipment of POV and pets.

Levy Brief “Overseas Briefing”: This briefing is mandatory for Soldiers and Family members moving overseas. Information provided include: PCS process and procedures, finance entitlements, shipping household goods, port calls, Family travel, legal assistance for claims and shipment of POV and pets.


Relocation Counseling: Relocation counseling is provided in the Relocation Readiness office to help devise a relocation plan for your PCS move. Information and resource materials, which include but not limited to, Plan My Move, Relocation Website Booklets, Installation PCS-TDY Guides, Relocation Tri-folds, In-processing checklist are provided to assist you during the relocation process and to answer your questions. Counseling also includes assessing the Soldier’s individual or Family needs and particular relocation circumstances. Whether the Soldier and/or family member needs to vent or discuss the current situation for stress relief, or whether more extensive discussion is needed on a wide array of topics, from schools, to housing to jobs, extended counseling on these and other topics is available from ACS Relocation Assistance. Appointments can be made by calling +1(803)751-1124 or +1(803)751-5256.

Relocating with Children - Whether it's their first move or one of many, we can help; various kids traveling items: atlas's, travel games, coloring books, language CD’s/Books, etc. are available.

Lending Closet: The lending closet provides basic housekeeping items for temporary loan to incoming and outgoing families and in other cases determined appropriate. Items include pots and pans, dishes, silverware, irons and ironing boards, toasters, coffee-pots, sleeping mats, cribs, high chairs, child car seats and other items. Initially the items are loaned out for 30 days, if additional time is required due to
delays in household deliveries; requests for extensions may be granted in 2 week increments. Orders and an ID card are required to check items out. We do not provide bed linens, pillows or towels. Click to view Lending Closet Items (pdf).

Foreign Language & Foreign Cultural Information: The Relocation Readiness Program provides foreign language CD’s for Soldiers and Families to learn the language of the country where they will reside overseas. Foreign language CD’s are also available for children. Cultural information is provided at the overseas briefing to those moving overseas. Cultural information include: population, language, religion, general attitudes, personal appearance, customs & courtesies, lifestyle, government, education and economy.

Hearts Apart (Formerly “Waiting Families”): Hearts Apart is a support group and a forum for Families of Soldiers who are deployed, on extended TDY, or on unaccompanied tours. Information is provided
to update families about what's happening on Fort Jackson and the surrounding community. The group meets monthly to allow participants to be able to discuss their feelings and share experiences with others during the separation. Quarterly activities are also offered. For information or to sign up contact us at +1(803)751-1124 or +1(803)751-5256, on Facebook or Twitter.